Terms and Conditions
Last Updated: February 17, 2026
GENERAL TERMS AND CONDITIONS
By accessing and placing an order with TechXcelence, you confirm that you agree to and are bound by the service terms contained in the General Terms and Conditions outlined below. These terms apply to the entire website and any email or other form of communication between you and TechXcelence.
Under no circumstances shall the TechXcelence team be liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, the materials on this website. Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws.
TechXcelence reserves the right to change prices and revise policies at any time without prior notice.
LICENSE
TechXcelence grants you a revocable, non-exclusive, non-transferable, limited license to access and use the website strictly in accordance with these Terms. These General Terms and Conditions constitute a contract between you and TechXcelence ("us," "we," or "our"), the provider of the TechXcelence website and services accessible from it.
If you violate any of these terms, we reserve the right to restrict or terminate access to your account.
DEFINITIONS AND KEY TERMS
Company refers to FUTUREWAVE SOLUTIONS LIMITED, Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, 999077, Hong Kong.
Country refers to Hong Kong.
Website refers to https://www.techxcelence.com
You refers to any individual or entity accessing or using our services.
RESTRICTIONS
You agree not to license, sell, rent, lease, distribute, reverse engineer, or otherwise exploit the website or make it available to third parties. You may not remove or obscure any proprietary notices of TechXcelence.
RETURN AND REFUND POLICY
All returns and refunds are governed by our Return and Refund Policy. By placing an order, you agree to those terms.
SHIPPING TERMS
Shipping times, costs, and delivery estimates are governed by our Shipping Policy. We currently ship within the United States. By placing an order, you agree to the shipping terms published on that page.
PAYMENT TERMS
We accept secure payment methods including PayPal, Visa, MasterCard, Apple Pay, and Google Pay. Payments are processed through trusted third-party payment providers. We do not store full credit card details on our servers.
TERM AND TERMINATION
This Agreement remains in effect until terminated by you or TechXcelence. We may suspend or terminate access if these Terms are violated.
YOUR SUGGESTIONS
Any feedback or suggestions provided to TechXcelence may be used without compensation or credit.
LINKS TO OTHER WEBSITES
We are not responsible for third-party websites linked from our platform.
COOKIES
We use cookies to enhance functionality and user experience. You may disable cookies in your browser settings, although certain features may not function properly.
CHANGES TO THESE TERMS
We may update these Terms from time to time. Updates will be posted on this page with a revised date. Continued use of the website constitutes acceptance of the updated Terms.
GOVERNING LAW
These Terms are governed by the laws of Hong Kong, without regard to conflict of law principles.
DISPUTE RESOLUTION
If a dispute arises, we encourage customers to contact our support team first to seek an informal resolution. If a dispute cannot be resolved informally, it shall be resolved in accordance with applicable law in the jurisdiction where the customer resides, unless otherwise required by law.
CONTACT INFORMATION
Business Name: TechXcelence
Company Name: FUTUREWAVE SOLUTIONS LIMITED
Company Number: 77242548
Business Email: support@techxcelence.com
Business Phone Number: + 1 917 7958337
Business Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, 999077, Hong Kong
Contact Form: Click Here
Business Hours: Monday to Friday between 9:00 am to 6:00 pm Eastern Time Zone (EST/EDT)
Response Hours: Our customer support team typically responds within 24–48 hours during business days and operates on U.S. business hours to better serve customers in the United States.
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